Legal Policy - E & O Global Logistics

Terms and Conditions of Use

• Acceptance of Terms: By accessing and using our services, you agree to comply with and be bound by these Terms and Conditions of Use.
• Use of Services:
  • a. The Company provides courier and logistics services, including package delivery and shipment tracking.
  • b. You agree to use our services for lawful purposes only and not to engage in any illegal activities or violate any applicable laws or regulations.
  • c. You are responsible for the accuracy and completeness of the information you provide to us during the booking and shipment process.
  • d. You agree not to use our services to transport prohibited items, including hazardous materials, illegal substances, weapons, or any goods that violate import/export regulations.
• Booking and Shipment:
  • a. You can book shipments through our website or authorized agents. The shipment details, including sender and recipient information, package dimensions, weight, and contents, must be accurate and complete.
  • b. The Company reserves the right to refuse or cancel any shipment that violates our policies or may pose risks to safety, security, or legal compliance.
• Pricing and Payments:
  • a. The prices for our services are displayed on our website and may vary based on factors such as weight, dimensions, destination, and additional services.
  • b. You agree to pay the applicable charges for the services rendered, including shipping fees, insurance premiums, customs duties, taxes, and any other applicable charges.
  • c. Payment methods accepted by the Company will be specified during the checkout process.
• Liability and Insurance:
  • a. The Company takes reasonable care in handling shipments; however, we are not liable for any loss, damage, or delay that may occur during transit, unless it is caused by our negligence.
  • b. We recommend selecting appropriate insurance coverage for your shipments to protect against loss, damage, or theft. Please refer to our Insurance Policy for further details.
• Intellectual Property:
  • a. All content and materials provided on the Company's website, including text, graphics, logos, images, and software, are the intellectual property of the Company and protected by applicable copyright laws.
  • b. You may not reproduce, distribute, modify, or use any of the Company's intellectual property without prior written permission.
• Termination: The Company reserves the right to terminate or suspend your access to our services at any time for violation of these Terms and Conditions of Use or for any other reason deemed necessary.
• Legal Matters and Litigations:
  • a. These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of Canada.
  • b. Any legal action or proceeding arising out of or related to these terms shall be brought exclusively in the courts of Canada.
  • c. You hereby consent to the jurisdiction of such courts and waive any objections to the exercise of jurisdiction over you by such courts.
  • d. In the event of any legal dispute, the prevailing party shall be entitled to recover its reasonable attorney fees and court costs.

Privacy Policy

• Information Collection and Use:
  • a. We collect personal information, including names, addresses, contact details, and shipment-related data, for the purpose of providing our services and improving customer experience.
  • b. We may use the collected information to communicate with you, process bookings, deliver shipments, and provide relevant updates and notifications.
  • c. Your personal information will be handled in accordance with applicable data protection laws and our Privacy Policy.
• Data Security:
  • a. The Company implements appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration.
  • b. We use industry-standard encryption protocols to secure data transmission and maintain physical, electronic, and procedural safeguards to protect information in our possession.
• Data Sharing and Third Parties:
  • a. The Company may share your personal information with trusted third-party service providers, such as shipping partners, to facilitate the delivery of your shipments.
  • b. We may also disclose information as required by law or when necessary to protect our rights, safety, or property.
• Cookies and Tracking Technologies:
  • a. Our website may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and personalize content and advertisements.
  • b. You can manage your cookie preferences through your web browser settings.
• Amendments to the Privacy Policy: The Company reserves the right to update or modify this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services will indicate your acceptance of the revised Privacy Policy.
• Contact Information: If you have any questions or concerns regarding our legal policies, please contact our customer support team.

Disclaimer

This legal policy page governs your use of E & O Global Logistics. It is intended to provide you with important information regarding our services, terms and conditions, privacy practices, and legal matters. It is essential to read and understand these policies before using our services.